Skeki - Our shipping costs at a glance

Transparency is a question of honor

This page gives you details about Skeki's shipping costs.
Our shipping costs should be clear and understandable for you.
If you need explanations: We are glad to be here for you!

Email to Skeki customer service

Control your shipping costs anytime:

While shopping use this to see your shipping costs:    
  • There must be at least one item in the shopping basket
  • Go to the shopping basket
  • Choose a country and put in the Zip Code
  • Push the button "estimate"
  • When you change the content of the basket, the process needs to be done again.
  •  

Countries & Shipping Costs

  • Germany
  • Europe
  • Switzerland & Lichtenstein
    (special Skeki Toll Free Service)
  • Russia

If your country cannot be chosen, our Skeki customer service is happy to help you.

Wenn Ihr Lieferland nicht auswählbar ist, dann hilft Ihnen unser Skeki Kundenservice gerne weiter.

Shipping FAQs

Where is my package?

You will receive an email from us when it is dispatched.
This again contains the order details and a tracking code.
This allows you to easily track your package on the way.
Sometimes one of our emails can end up in your spam folder.
Please add us to your email program as a safe sender to ensure delivery.
The safe sender is: *.skeki.*.

Or you simply click on an email from us and follow the instructions of your email program.

Once you have received the tracking code, you will see just as much as we do about our parcel service interfaces.
Please understand that we therefore have no additional information that you can request from us.
There is also no technical or organizational possibility to influence the run of a package en route.


Can I change my shipping address?

This is possible at any time before shipping.
Simply let us know the address by email Email to Skeki Customer Service.
Once a package is in transit, we cannot change the address.

Skeki return service - how does it work?

Please use the information on this page:

Returns

Shipping Costs Overview

Germany

up to
  •  50 €    5,90 €
  • 100 €   4,- €
  • 150 €   3,- €
  • 200 €   2,- €
  • 250 €   1,- €

over 250 € shipping is free

Only for Minigolf competition balls:
over 10 €                     2,40 €
over 50 €  versandkostenfrei

Delivery time within Germany is usually 1-3 labour days.

Europe (incl. Switzerland)

up to
  • 50 €   15,- €
  • 100 €  10,- €
  • 150 €   9,- €
  • 200 €    7,- €
  • 300 €    5,- €
  • 400 €    3,- €

over 400 € shipping is free

Delivery time within Europe is usually 3-8 labour days.

Russia

  • up to
  • 200 €  29,95 €
  • 500 €  24,95 €
  • 1.000 €  19,95 €

over 1.000 € shipping is free

Delivery time to Russia is usually 7-15 labour days.

Due to the Russian War no delivery at this time.

Curling Suppies for Switzerland

Tip: Small imports are exempt from duty and VAT in Switzerland.

Orders below a limit value (12.9.15: 62 SFr.) are not subject to customs processing costs at DHL or DPD. There is even no Swiss import tax.
Schweizerische Eidgenossenschaft - Waren im Ausland bestellen

The informations apply also to Lichtenstein.
We offer two alternatives for shipping to Switzerland. Economic, easy and safe. Choose your personally preferred variant.
Our advice: Choose the Toll Free Service or try to do a "small import".
Note: German VAT of 19% does not apply to you, but there is a 7,7 % Swiss VAT.

Skeki-Return-Service:

You can send back unused merchandise within 14 days after receiving it.
Skeki-Return-Service makes it even easier.
We organize the whole return process for you at a reasonable fixed price.
Delivery time to Switzerland is usually 3-7 labour days.

Our FAQs or the page "Return Shipment" (in the Menu) explain this in more details.

Switzerland Tollfree Service

If you choose this variant, you pay your merchandise and the shipping costs according to this table plus the Swiss VAT of 7,7 %.
We take care of the customs process and even the customs costs .
This allows you to shop easy and very reasonable.

Shipping Costs

  • over 100 €  29,90 €
  • over 250 €  25,00 €
  • over 300 €  20,00 €
  • over 350 €  15,00 €
  • over 400 €  10,00 €
  • over 450 €    5,00 €

over 500 € shipping is free


Delivery time within Europe is usually 3-8 labour days.

Switzerland Standard Parcel

If you choose this variant, you pay the shipping costs according to the European shipping table plus 7,7 % Swiss VAT.
And in addition customs processing fees and custom tariffs where applicable.
The parcel delivery service will invoice that after delivery of the parcel.

Shipping Costs

up to

  • 50 €   15,- €
  • 100 €  10,- €
  • 150 €   9,- €
  • 200 €    7,- €
  • 300 €    5,- €
  • 400 €    3,- €

over 400 € shipping is free

Delivery time within Europe is usually 3-8 labour days.