Skeki - Our shipping costs at a glance
Transparency is a question of honor
Our shipping costs should be clear and understandable for you.
If you need explanations: We are glad to be here for you!
Email to Skeki customer service
Control your shipping costs anytime:
- There must be at least one item in the shopping basket
- Go to the shopping basket
- Choose a country and put in the Zip Code
- Push the button "estimate"
- When you change the content of the basket, the process needs to be done again.
Countries & Shipping Costs
Where is my package?
You will receive an email from us when it is dispatched.
This again contains the order details and a tracking code.
This allows you to easily track your package on the way.
Sometimes one of our emails can end up in your spam folder.
Please add us to your email program as a safe sender to ensure delivery.
The safe sender is: *.skeki.*.
Or you simply click on an email from us and follow the instructions of your email program.
Once you have received the tracking code, you will see just as much as we do about our parcel service interfaces.
Please understand that we therefore have no additional information that you can request from us.
There is also no technical or organizational possibility to influence the run of a package en route.
Can I change my shipping address?
This is possible at any time before shipping.
Simply let us know the address by email Email to Skeki Customer Service.
Once a package is in transit, we cannot change the address.
Skeki return service - how does it work?
Please use the information on this page:
Curling Suppies for Switzerland
Tip: Small imports are exempt from duty and VAT in Switzerland.
Orders below a limit value (12.9.15: 62 SFr.) are not subject to customs processing costs at DHL or DPD. There is even no Swiss import tax.
Schweizerische Eidgenossenschaft - Waren im Ausland bestellen
Informations on tax costs
can be found in German here:
- Schweizerische Eidgenossenschaft - Preisüberwachung - Zollabfertigungsgebühren
- Stiftung für Konsumentenschutz - Merkblatt Zollgebühren
- Zollkostenrechner der Eidgenössischen Zollverwaltung
Use our tax free service
easy and costs are under your control
The informations apply also to Lichtenstein.
We offer two alternatives for shipping to Switzerland. Economic, easy and safe. Choose your personally preferred variant.
Our advice: Choose the Toll Free Service or try to do a "small import".
Note: German VAT of 19% does not apply to you, but there is a 7,7 % Swiss VAT.